Question 1

What is LaunchDocs?

Accepted Answer

LaunchDocs is an AI-native document intelligence platform. One engine, every high-stakes document. LaunchPad — the flagship — generates and maintains technical documentation from your existing sources (GitHub, Confluence, Slack, video recordings, PDFs) and keeps it accurate automatically.

Question 2

Which products are live today?

Accepted Answer

LaunchPad is live and generally available. LaunchCompliance is coming soon — join the waitlist at launchdocs.ai/register?product=compliance.

Question 3

Which LLM does LaunchDocs use?

Accepted Answer

Anthropic Claude Sonnet for US organisations; Mistral (Paris) for EU organisations. Selection is automatic based on org region for GDPR and EU AI Act compliance.

Question 4

How does shift detection work?

Accepted Answer

LaunchPad monitors 10+ connected platforms (GitHub, Confluence, Slack, Jira, Linear, and others) continuously. When upstream content changes, it identifies impacted documentation, drafts an update, and opens a pull request or write-back for human approval.

Question 5

Is data stored in the EU?

Accepted Answer

For EU organisations, yes — Mistral (Paris) and MongoDB (Frankfurt). Stripe (US) is the sole cross-border sub-processor for billing, covered by the EU-US Data Privacy Framework. Full DPA at launchdocs.ai/legal/dpa.

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